Consumer

Consumer Feds get closer look at fake mobile bill charges Feds get closer look at fake mobile bill charges
When a mysterious, unauthorized fee appears on your cellphone bill, it's called "cramming" and consumer advocates and regulators worry it's emerging as a significant problem as people increasingly ditch their landlines for wireless phones.
Consumer Auto insurance 'robocalls' target local drivers Auto insurance 'robocalls' target local drivers (Video)
A new round of robocalls is targeting local car owners. The recordings give no company name, but claim they can save you hundreds of dollars on car insurance. Failure to identify the company is only one of the red flags.
Consumer Preventing ladder injuries one step at a time Preventing ladder injuries one step at a time
There are all sorts of ways to hurt yourself on a ladder.

"The thing to remember with ladders is one step at a time, two hands at a time," says John Drengenberg, consumer safety director at Underwriters Labs.
Consumer Study: Buyers of energy-efficient homes less likely to default Study: Buyers of energy-efficient homes less likely to default (Video)
When you apply for a mortgage, underwriters look at various factors to determine your risk, such as credit score, debt-to-income ratio, loan-to-value ratio and reserves in the bank. A new study suggests it may be time for them to consider if that house you plan to buy is energy efficient.